Microsoft Game Console Repair
We can fix your Xbox
Xbox One X
During its E3 2017 press conference, Microsoft unveiled the Xbox One X, a high-end version of the Xbox One, with upgraded hardware and a more streamlined form factor. First teased at E3 2016 under the codename "Project Scorpio," the Xbox One X was released on November 7, 2017, with a 1 TB model priced at US$499. The Xbox One X features upgraded hardware, that is designed primarily to render games at 4K resolution and provide performance improvements for existing games; they can be displayed at full resolution on 4K displays, or supersampled for lower resolutions displays. It uses a system-on-chip (SoC) known as Scorpio Engine, which incorporates a 2.3 GHz octa-core CPU, and a Radeon GPU with 40 Compute Units clocked at 1172 MHz, generating 6 teraflops of graphical computing performance. It also includes 12 GB of GDDR5 RAM, 9 GB of which is allocated to games. Scorpio Engine's CPU utilizes a custom platform designed to maintain compatibility with the Jaguar CPU of the original Xbox One, but with a 31% increase in performance. The console uses a vapor chamber method of cooling for the SoC, and motherboards are tailored to the exact voltage needs of each individual Scorpio SoC to optimize their output and energy usage.
The Xbox One utilizes what Microsoft calls industrial design. Basically, that means it can be used as a girder when constructing buildings and highway overpasses. Not really, but it’s a larger and boxier design than the Xbox 360. Presumably, this increased footprint allows for not just beefier hardware but also much-improved cooling. Overheating was a major cause of the Red Ring of Death that caused launch Xbox 360s to break down. The Xbox One should be resistant if not immune to heat-related issues. Stop in for find out more.
Microsoft released the 360 in November 2005 in the US and Canada, and all the consoles initially sold out everywhere except Japan. There were two models, the 360 Premium with 20 GB of storage and the 360 Core that came without storage. Microsoft later added an Elite version that offered 120 GB of storage, and the 360 Arcade with 256 MB of storage. In June 2010 the Xbox 360 Slim 250 GB was released, and the Elite and Arcade were discontinued, and in August of 2010, the Xbox 360 Slim 4GB was released. The 360 Slim 4GB is the only console with 802.11n Wi-Fi built-in. In November of 2010, Microsoft released the Kinect. The Kinect is an optional add-on for the 360 that uses a sensor bar and camera that allows users to play certain games without the use of a controller.
Microsoft’s first video game console was the Xbox and it was released in North America in November of 2001 and Xbox Live was launched a year later in November of 2002. The Xbox was the first video game console to have a built-in hard drive which eliminated the need for memory cards. The Xbox was discontinued in the US in 2007 and replaced by the Xbox 360.
Repair Services we offer for Microsoft Game Consoles
Red Ring of Death: $60.00/hour + cost of parts
A red ring upon startup is considered a “general hardware failure.” In our experience, the most common thing that will happen is the system will overheat and cause the GPU to fail, which in turn will cause the solder joints between the GPU and PCB to come unsoldered. The repair of the red ring is called a reflow, and to fix this we need to use a lot of heat to re-solder the chip back into place. Whenever a chip operates at a very high temperature, and the cooling systems can’t keep up, it is just a matter of time before the board gets hot enough to cause parts on the circuit board to become unsoldered. If your system overheats once it is more likely to overheat again. Because this is so common, we will throw in a complimentary system reflow the second time your system overheats.
Optical Drive Replacement w/ Laser: $60.00/hour + cost of parts
If your Xbox will still power on but won’t recognize or play discs then there is most likely a problem with the system’s optical drive. This problem is almost always related to the laser failing and optical drive failure can be caused by excessive wear, dirt, or dropping your console.
Firmware Flash: $60.00/hour + cost of parts
A firmware flash is something that is rarely needed on the Xbox because of the way the operating system is designed. However, there are still times that the system will need to have its firmware flashed. We will first back up any data (if it is accessible), wipe the old operating system, and then re-install the operating system and verify that it is functioning correctly.
These are the most common problems or issues related to Microsoft game consoles that we receive. If you experience a problem that you don't see listed here, please call us or stop in and we will diagnose it for you!